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XP freezes mouse/kb/screen when menu drop downs used IE Office Safari Opera

By DiscoveryMain ·
Hi - I put a new hard drive and installed a clean 32 bit XP with SP3 about six weeks ago. Machine has 4GB of RAM with 4GB page file and 750 GB drive.

Almost always when I use a drop down from a menu bar, the mouse and KB freeze. I have a closed on the screen counting seconds and that freezes also. I have a background program writing to disk and the disk light keeps flickering so it seems the CPU is not frozen (but, of course, not sure about that).

It took e a while to narrow it down to the menu drop down, but I believe that that causes the problem.

It does not seem to matter if it is IE or Safari or MS Word or Excel or some other program. I changed the mouse and the keyboard. Problem persists.

I performed an AVG scan and there is not identified virus. I performed an SFC and the problem sill persists. (BTW, if the SFC supposed to give some report? I have not gotten a report but it did run on the restart. I saw that message.)

Any help or suggestions would be appreciated.

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First guess would be graphics adapter

by robo_dev In reply to XP freezes mouse/kb/scree ...

I would power down, re-seat video adapter, then make sure it's fan is running.

I would look at the video drivers, and would do a swap of the video card.

You can try in the graphics settings to disable hardware acceleration, or change the resolution to a lower setting just to see if that makes a change.

Perhaps the screen fonts are corrupt, such that Windows locks when reading the font files or a disk corruption issue.

Got a restore point? Do a system restore back to an earlier time.

Download and Boot a Linux Distro...if the same issue happens in Linux, it's a hardware issue.

Are you using any programs that do explorer shell extensions? Sometimes those are flaky.

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