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XP Home Dial-Up PW Prob.

By cglrcng ·
On a friend & neighbors e-machines W1700 running Win XP Home (Ugghh!), I am logged on as Administrator (no other users show except Admin & guest on the login page). I can't seem to change (and keep saved), the dial-up settings user password for the dial-up connection. I change it, click OK then Apply, retry the connection, or restart & do the same and an invalid 16 digit password (the actual password is only 8 characters long) is in the dial-up connections window when we try to connect again. We change the password (either on the connection window &/or on the connections settings tab in internet options) & can connect. But each time we cancel & open a new connection, the same thing happens.

Have even tried removing the connection & running the connections wizard again, set's up a new connection and works fine the first time, then bam, that 16 digit password is back as soon as you reconnect a second or subsequent time(s).

Belarc Advisor is showing 4 different logons;(will list them as an additional comment as soon as the XP SP1 update is done)

An administrator, A user (same name), and 2 others. (Is this usual? And can you tell I have not yet made the jump to MS's latest O.S. on my own box? Looking @ this 1 w/XP Home, I just may keep mine dual booting 98/2000 for a while yet!)


Anyone see this problem before or have any good ideas how to accomplish the task? I removed the W32.Bugbear@mm virus along w/ 2 infected non- Windows related program files from this same box a month ago w/ the symantec removal tool. Running updates now (Oh how I just love home computer users who don't even have a clue = 37 avail. XP updates total, 17 of which were critical updates).


Thanx all.

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XP Home Dial-Up PW Prob.

by dave.osborne In reply to XP Home Dial-Up PW Prob.

This might get you started in the right direction ...

http://support.microsoft.com/default.aspx?scid=kb;en-us;310431
("Error 691" or "Error 734" When You Attempt to Establish a Dial-Up Connection in Windows XP)

I agree about the updates thing, most users aren't aware they are out there. The update reminder is useful, but I've seen too many people cancel it because it is slowing down their surfing speed.

Hope this helps.

-Dave

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XP Home Dial-Up PW Prob.

by dave.osborne In reply to XP Home Dial-Up PW Prob.

Remember to remove any spaces in the URL.

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XP Home Dial-Up PW Prob.

by cglrcng In reply to XP Home Dial-Up PW Prob.

Thank's for trying but I received no error message except unable to connect. Another poster had the answer in the Net Admin. Windows XP title, said that XP defaults to 16 shown characters no mater how small or large your entered password is for security reasons. I somewhat eventually figured (thought so), that out after about 100 tries, but it's nice to know it wasn't just me! I'm awarding the points anyway-Thanx.

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XP Home Dial-Up PW Prob.

by jkaras In reply to XP Home Dial-Up PW Prob.

It's unclear if you fail to connect with the ghost characters or not, only after editing before connecting. Do you get a 691 error or are you confused about the display of characters in your login box? My advice is if reopening the connection wizarddoesnt reolve the issue try uninstalling dial up connections in add remove programs and reinstalling it to clear it. Rerun the connection wizard with all settings applied as default connection and remember password. If fail www.modemhelp.net is a good site for solutions to the dreaded dial up connection. When I used to troubleshoot interenet connections we got this issue all the time and if the communications uninstall doesnt work then you might have to uninstall isp software and just create manual dialer. Good luck and let me know what happens.

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XP Home Dial-Up PW Prob.

by cglrcng In reply to XP Home Dial-Up PW Prob.

Confusion was w/ the amount of characters seen in the connections password box after entering and applying. Had e-machines actually included the restore disks that should have been included w/ the purchase I would have followed your advice, been themanual route, wouldn't bother me but the normal user is less that fully computer adept.

I'm awarding the points anyway. Thanx Again.

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XP Home Dial-Up PW Prob.

by cglrcng In reply to XP Home Dial-Up PW Prob.

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