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XP home edition.

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by pacman6

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I have recently upgraded from 98 series 2 to XP home.When attempting to turn off the computer the software get to 'Windows is closing down'...then stops. I then have to turn off at the tower!!Also, when downloading a Cannon 'driver' to make my FB630U flatbed scanner opperable,I cannot get the rotten thing to work!!Any suggestions???

5 replies

by thechas

For both issues, have you performed a Windows Update?
There are many updated drivers and system files.

For the shutdown problem, check out the power management trouble shooting guide posted at www.aumha.org

Chas

by cbach1997

Install any updates available from your motherboard mfgr and check windowsupdate.microsoft.com for any updates (like Answer 1 recommended). I would even go so far as to check to see if ACPI is active in your BIOS (power mgmt) and then uninstall it from the device manager in control panel (it will redetect if necessary, don't worry).

I've never seen this with XP though, so that's odd...

Good luck, hope this helps
cbach1997@hotmail.com

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