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XP Home hangs after defrag

By H-tech ·

Recently, I was helping someone get a performance increase from their Toshiba 1ghz laptop. What was done was I installed a free utility called Tune XP. I implemented a few of Tune XP's options such as the option to defrag boot files.

Once the performance tweaks were completed, I restarted the computer about 5 times to see if there were any problems with the tweaks. No problems. Following that I proceeded to defragment the hard drive. The laptop's hard drive does not have multiple partitions. When defragmentation was complete, I restarted the computer. The computer restarted up to the Windows XP splash screen, then a blank screen followed.

I restarted the computer and accessed the boot menu to select the last known configuration when Windows worked. I got the same results with the blank screen. I rebooted, went into Safe Mode and ran the Check Disk utility without the two options selected. No problems were found. I rebooted the computer and tried to start normally, but I got the same blank screen after the splash screen.

In the meantime, I am running check disk with the checked options of:
*Automatically fix file system errors
*Scan for and attempt recovery of bad sectors

We'll see what kind of results I can get with this.

For now, I do not think it could be a video driver issue since I have not updated any drivers or altered it's display settings. Could there be a possible issue with Window's boot process after this defrag was completed? Before I resort to a fixboot or fixmbr in the Recovery Console, does anyone have any ideas? Suggestions are welcomed. Thanks.

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by sgt_shultz In reply to XP Home hangs after defra ...

you are saying it is hung on a blank black screen, right? that the windows logo flashes, then nothing, right?
that sounds like maybe boot.ini got hosed. i think you are on the right track with fixboot from recovery console. it will recreate the boot.ini file for you.
if ntdlr is fragmented or corrupt you should see that error message plus in the case of ntldr problem, the computer should boot up if you place the windows install cd in the drive (but don't boot from it) so it can't find the ntldr file there...
here is the article from ms:
Computer stops responding with a black screen when you start Windows XP
Article ID : 314503;en-us;314503

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by H-tech In reply to XP Home hangs after defra ...

Hey, thanks for the answer. Though a wierd thing happend. I was doing a few restarts on the computer and the computer suddenly was able to boot normally to windows. Strange... I am thinking to just Ghost the machine and make a clean install. I hope this isn't a sign of potential bad sectors. This laptop is three years old.

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by HAL 9000 Moderator In reply to XP Home hangs after defra ...

You don't need to create a Ghost of the HDD but you should backup the Data ASAP and then run some Diagnostics with the CD that you can make from an ISO image from the following URL

If you run the Diagnostics you will soon know if there is a Hardware problem in the NB of if it was just a corrupt Windows File that Windows has rebuilt along the way. There is also one other possibility and that is that one of the MBR's got corrupt and the NB is booting from the Second MBR so it will work you should be running Disk Utilities to discount this.


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by H-tech In reply to XP Home hangs after defra ...

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