Hello,
I have a 3320 HP Inkjet. It prints fine, usually, the first job I give it. After that, it hagns up (when I give it more jobs). I cannot cancel the jobs in the queue, and when I try to restart the comp it usually locks up. I (hard) power down and then restart the comp and the printer finishes the second job, but it is unreadable boxes. I have tried to restart/start the printer spooling service in Comp. Mang. in XP and the OS cannot communicate with the printer. I have the lastest drivers as well. Also, when the printer hangs, I try to cancel the hpxxx.exe program in the task mngr, but it won’t kill the job. And, I have tried unplugging the USB, and power on the printer for a few minutes. However, that still doesn’t clear the queue, and upon a restart it spits out garbage.
Any one know what is going on?
TY
