The culture at my firm is to create a shortcut for every program and stick it on the desktop. Everything can be accessed by the start menu, but because users have the shortcuts on the desktop, they either forget or do not no that they can run the program from the start menu.
This causes confusion for users if the shortcuts go missing. Even more problems arise for people with a single desktop for internal network access and remote services (as the icons don’t link to programs on the terminal server).
I’d be interested to know other peoples views on whether people should be encouraged to use the start menu etc or to add tens of icons to their desktop!
🙂
