I just turn my computer on and its unable to bootinto desktop. the systen restarts when the boot screen appears. i tried to use safe mode but it stops at AVGRx86.sys. i tried to rename the file in the recovery console but i am unable to. i am also unable to list any directories in the recovery console. when i go to the screen to repair the current installation of windows i notced that my C: is totally clean. It appears as if the hard drive has been totally erased. how can that be when i turn off the system good and it wasnt shwing any signs of errors or problems. CAN ANYONE tell me how i can get this desktop running again with installing windows, i really need the files on the hard disk...
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If you need the files on the disk, playing around when you don't know what the problem is, is like holding a **** torch near a stack of TNT. It's probably gonna **** up.
First order of business would be to check to make sure that the hard disk hasn't crapped out; I'd run the manufacturer's test utility on it to see if it has bad blocks. If that comes back clean, a boot to a Linux live CD or UBCD4Win to grab the files off the HDD would be advisable.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
XP Loops Data erased
i tried to use safe mode but it stops at AVGRx86.sys. i tried to rename the file in the recovery console but i am unable to. i am also unable to list any directories in the recovery console.
when i go to the screen to repair the current installation of windows i notced that my C: is totally clean. It appears as if the hard drive has been totally erased. how can that be when i turn off the system good and it wasnt shwing any signs of errors or problems.
CAN ANYONE tell me how i can get this desktop running again with installing windows, i really need the files on the hard disk...