XP not booting when SATA CD/DVD Drive attached

By brian-cotton ·

I am new to this so hopefully i will get the desired results.

I have 2 brand new Dell Vostro's which have both failed to boot. After the XP Splash Screen goes off the screen goes black and just stays there. I can get into safe mode, but a system restore & good known last config does not fix the problem. The PC's run on a network for apporx 2 weeks without problems. I found that when i unplugged the sata cable from the drive the PC boots! Plug it back in and i get the black screen again. I uninstalled the device in device manager, but it still black screened.

Any ideas please?


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Can you...

by scott_heath In reply to XP not booting when SATA ...

Install updated SATA contoller drivers in Safe Mode? I can'r remember...

Check the mode your SATA contoller is running in as well and see if it can be set to compatibility.

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by Mayhem1969 In reply to XP not booting when SATA ...

Make sure XP is updated to SP2 or you will have problems with SATA drivers. Also, while difficult to tell it appears this may have just started happening after two weeks? Check to see if you downloaded a security update or something which may interfere with your system.

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