What caused the problem – I was using several Norton Products – Utilities, Anti-Virus, and Internet Security. When I decided to NOT PAY and let the Internet Security Product Go, essentially this thing trashed my computer. I then did my best to remove Norton (bits and pieces are still all over my computer) and I then went to the Free AGV Antivirus, no utilities package and then no internet security package. I tried zone-alarm, but that seemed too restrictive and I didn’t use it much. I just purchased trend-micro’s PC Cillin for the anti-virus and I have their internet security package. For Spyware I use SPYBOT, Ad-Aware 6(Free Version, is it worth the money to buy the paid version?) – I don’t have anything really to protect me from trojans, internet security problems like browser hijacks, etc.. My performance has been slow ever since the problem with Norton, and I’m at a total loss as to what I can do to make it better. I’ve tried everything you wouldn normally do already. I’m open to any thought or opinion. Thanks so much! Rick