Discussion Locked

XP Pro network printer problem

0 helpful
12 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I've installed a Canon CLBP 460 Ps color printer using the CD & also from the install out on my network. The install appears fine but when I go to print a test page. I get the blue screen of death informing me window has a problem & is shutting downAny suggestion ???

12 replies

by still_learning

Make sure that you have the most current printer driver and that the printer is compatible with XP. Hope this helps.

by tomf

1. Goto Start->Control Panel->System->Hardware->Device Manager->

Look for any red "x"'s or Exclamation points. (Post a reply if any)

2. Uninstall the printer driver.

3. Download the latest driver from Canon, don't use the one on the CD. (like the prev reply , make sure its compat with XP *important)

4.restart! hopefully this should do it, IF you get the BSOD again, please post exactly what it says. Thanks.

by chan_chiu_yi

uninstall your printer port (e.g ECP, LTP) in device manager. then restart..
win XP should re-install the port for you. and that is the time to install back your printer.
i've try this method and it is effective.

by chan_chiu_yi

uninstall your printer port (e.g ECP, LTP) in device manager. then restart..
win XP should re-install the port for you. and that is the time to install back your printer.
i've try this method and it is effective.

by chan_chiu_yi

uninstall your printer port (e.g ECP, LTP) in device manager. then restart..
win XP should re-install the port for you. and that is the time to install back your printer.
i've try this method and it is effective.

This discussion is closed to new replies.