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XP probs accessing software over network

By Carmcorn ·
I am a Technical Support Eng for a software company. My knowledge of XP is minimal, and currently we have only a few customers running XP, as our software has not been 100% certified for XP PRO.
I have a customer that has installed our software on (2) XP PRO machines. They are sharing a database directory on just one machine. ( 1 user has to access database files over the network). Everytime that user tries to access files, or save files over the network, it can take from 2-20 minutes to access or save. Any idea what the problem may be? We do not have this sort of problem with Win 98, Win NT, Win ME, or Win 2000 Pro. I appreciate any help someone can give me. Thanks!

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XP probs accessing software over network

by steve.hampson In reply to XP probs accessing softwa ...

I'm sorry this is not an answer......YET.
I am still looking for a solution. I have the same access response time problem on a home network with an XP PC, a Win98 PC and a Win98 laptop. They are IP networked, via a LinkSys 4 port Router, to a Cablemodem to the Internet.
All internet access is great from each machine.

However, whilst shared drive and file browsing is fine between the two 98 systems, and from both of these to the XP system; the access from the XP box to the other machines is appallingly slow.
(at least 30 secs per action-eg open file, copy file, paste file, etc)

I have seen various 'stabs' at a solution, such as, registry deletions and changes, through to stopping the XP software from checking things like task schedulers on the system you're trying to browse. None of these work. Also I have heard that "XP is more thorough in it's searches, and takes longer. This is nonsense, and it should access at least as fast as WinNT to Win 98.

I would appreciate being kept in the loop on this one as I am sure it has all to do with the same 'basic' problem......Cheers......Steve H.

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XP probs accessing software over network

by Carmcorn In reply to XP probs accessing softwa ...

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by Carmcorn In reply to XP probs accessing softwa ...

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