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XP reinstall

By rmhughes0711 ·
I have received some stop errors on my Dell PC. I have tried booting from the CD to enter the recovery console. When I choose R to enter, I get a screen indicating no hard drives are in my system. When I go into the BIOS, it clearly shows the hard drive. When I do a test of the hard drive(ctrl-alt and D 3 times at the Dell logo) it tests fine. So, the hardware sees the drive but XP set-up can not. Dell told me to recheck the connections but if the hardware already sees it, I wouldn't think it would be a connection issue. Has anybody else run into this before?

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by Nilt In reply to XP reinstall

If this is one of the newer SATA drives Windows may not have the drivers for the controller native on the media. If you're using the original CD for tat system this seems a little odd but that'd be my guess.

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by rmhughes0711 In reply to XP reinstall

It is a SATA drive. How do I get the drivers there?

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by w2ktechman In reply to XP reinstall

either that or the partition is too corrupt and cannot be identified.

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by sgt_shultz In reply to XP reinstall

i think you are right, it's not a connection issue if you can see the drives in the BIOS. it does sound like a windows driver issue, maybe you have SATA (Serial ATA) drives which don't have 'native' support in XP so you'll need to add the driver during the XP reinstall by pressing f6 when prompted to add 3rd party controller drivers. once you do that perhaps windows setup will find the old installation and offer to repair it, which is worth a try...have you already attempted the reinstall? if not, can you boot in safe mode?
what exactly are the blue screen stop errors, number and text portion please. did this crop up after a critical update? i would begin by flashing my dell bios to the latest version...
to answer your question, you get the sata drivers from the dell website support by looking up your system using the service tag number which is on it somewhere, probably in front or side on a sticker.

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by HAL 9000 Moderator In reply to XP reinstall

You should have got a SATA Driver Disc with the system if you copy the SATA Drivers to the root of a Floppy it should pick them up from there with the floppy stuck in after the unit starts to boot from the CD.

If you don't have an installed floppy grab one and open the case and have it hanging out the side as a Temp Measure. If you do this you'll also need to add the floppy in BIOS but that no big deal.

Col

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by zlitocook In reply to XP reinstall

Is this the recovery CD? Or your XP cd, if you are trying to use your XP CD to install you will need the Dell drivers. You can get them from Dell of cource but the new Dells do not have a floppy drive so you will need to load them from a USB device. Down load the drivers and save them on a USB drive, go into the Bios and select, advanced and set usb to enable.
Reboot to CD and at add devices, select the USB drive.

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by rmhughes0711 In reply to XP reinstall

Updated info. I was able to re-install XP by loading my hard disk drivers. Everything went fine, however, whenever the critical updates load, I get the same stop error on wininet.dll. I copy the old .dll in and things are ok again. I have temporarily disabled critical updates until I can figure out what's going on. Why is the update corrupting the dll? Is there a work around? Can I find out which update is doing it and not take that one? The interesting thing is that when the old wininet.dll is installed, I can't launch IE, however,netscape works just fine. I have tried uninstalling IE and re-installing, but the install program still thinks IE is installed and will not load. Suggestions??

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by Nilt In reply to XP reinstall

It's a little late here for me after a 12 hour day. My wife says I'm addicted. Heh.

Still, that dll file handles a lot of the Internet related functions for Windows apps, as I recall. One trojan also uses it as a cloak, though. While it doesn't sound like you're dealing with a trojan after a reinstall it's worth noting.

Do you know if your install media gets you up to SP2 "out of the box" or not? If not then we should consider slipstreaming that in and seeing what happens. I can post a few links to utilities to help with that tomorrow if no one else has. If your CD says "with SP2" on it or something to that effect then reinstalling and applying one update at a time should do it. Once you identify a specific update, MS does offer free support for the updates.

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