Question
-
CreatorTopic
-
May 17, 2009 at 7:50 am #2202461
xp safe mode problem
Lockedby dink2 · about 14 years, 11 months ago
I tried booting from safemode by making change in msconfig,so that I could run an anti-virus removal program from nortons. When I rebooted it told me to press ctrl alt del to enter password when I do this it locks up my laptop I can see it is trying to go into safemode.
I ran a password removal program and removed the password but it still goes to that screen.Topic is locked -
CreatorTopic
All Answers
-
AuthorReplies
-
-
May 17, 2009 at 7:50 am #2945000
Clarifications
by dink2 · about 14 years, 11 months ago
In reply to xp safe mode problem
Clarifications
-
May 18, 2009 at 1:40 pm #2944442
A couple of checks
by rob miners · about 14 years, 11 months ago
In reply to xp safe mode problem
You could remove the Drive and add the Drive as a Slave to another PC or a USB enclosure and then run MalwareBytes.
Download Malwarebytes Anti-Malware, install it and update it.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
mbam-rulesI would keep scanning with it until it is clean by closing out and rebooting and running it again.
Download Spybot – Search & Destroy and install it. Update it and run it.
Also run this Rootkit Revealer GMer
http://www.gmer.net/index.phpFAQ
http://www.gmer.net/faq.phpJust to be on the safe side when you finish do an online scan with Bitdefender or Google for an online scanner.
http://www.bitdefender.com/scan8/ie.html
Removal using the W32.Downadup Conficker Removal Tool
Symantec Security Response has developed a removal tool to clean the infections of W32.Downadup. Use this removal tool first, as it is the easiest way to remove this threat.
http://www.symantec.com/business/security_response/writeup.jsp?docid=2009-011316-0247-99
Virus alert about the Win32/Conficker.B worm
http://support.microsoft.com/kb/962007
Keep us informed as to your progress if you require further assistance. 😉 😀
-
May 21, 2009 at 9:06 pm #2964502
I’m aware that it’s a notebook
by rob miners · about 14 years, 11 months ago
In reply to xp safe mode problem
that’s what makes it harder to fix if it has an infection. The normal user doesn’t have access to the tools that a Technician would use when these problems occur. If you want to do it yourself try this.
You could add the Drive as a Slave using a Notebook IDE Hard Drive Adaptor or a USB enclosure.
Or you can use either of these connectors.
USB 2.0 to IDE / SATA Adapter Cable 80cm (Supports 2.5″ & 3.5″ IDE)The Data connectors can be either IDE 40 pin or Sata. IDE is a wide/flat ribbon cable with either 40 or 80 wires where Sata is a thin plastic cable with thin connectors.
-
May 29, 2009 at 1:02 pm #2935473
change bootup
by dink2 · about 14 years, 10 months ago
In reply to I’m aware that it’s a notebook
I have accessed my hard drive using a usb enclosure and plugged it into another laptop. what do i need to change so that when i put it back into the original laptop it doesn’t boot in safemode. Thank You for all your help.
-
May 29, 2009 at 1:08 pm #2935469
Put it back
by rob miners · about 14 years, 10 months ago
In reply to change bootup
in the notebook, start it up into Safe mode and run msconfig. On the General tab, click Normal startup, and then click OK.
Click Restart.Keep us informed as to your progress if you require further assistance. 😉 😀
If you think that any of the posts that have been made by all TechRepublic Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. 😉 😀 :-bd
How do I rate the answers to my posted Question?
Click on the answer. Click the Mark “Helpful” button displayed below the post. You may mark more than one answer as “Helpful.” -
May 30, 2009 at 3:51 am #2935355
safe mode frozen
by dink2 · about 14 years, 10 months ago
In reply to Put it back
when it boots up in safe mode it is saying press cntrl alt del to enter password but when i do that it locks up. I thought by connecting it as a usb drive on another laptop I could access the files that i need to change so it boots up normaly.
-
May 30, 2009 at 4:07 am #2935354
-
May 30, 2009 at 5:26 am #2935348
av test
by dink2 · about 14 years, 10 months ago
In reply to Did you run
I could not run the av test when it was in the original laptop could not get around safe mode to boot up.
-
May 30, 2009 at 11:06 am #2943554
You were
by rob miners · about 14 years, 10 months ago
In reply to av test
supposed to run it from the other System while it is connected.
-
-
-
May 31, 2009 at 1:54 pm #2943337
While you have it connected
by rob miners · about 14 years, 10 months ago
In reply to xp safe mode problem
to the other System run chkdsk from a command prompt. Check the drive letter in explorer and press WinKey + r and type cmd and press enter.
Now type chkdsk e:/rsubstitiute e: for the drive letter
-
June 1, 2009 at 11:46 am #2936184
no winkey
by dink2 · about 14 years, 10 months ago
In reply to While you have it connected
the laptop I conected through the usb is an IBM thinkpad from 2000 and it doesn’t have that key.
thanks
-
June 1, 2009 at 11:54 am #2936181
Click
by rob miners · about 14 years, 10 months ago
In reply to no winkey
Start, Run, type in cmd and press Enter. Don’t forget to run the AV scans on the drive.
-
June 4, 2009 at 6:10 pm #2962077
-
June 4, 2009 at 6:28 pm #2962071
Try a Memory test
by rob miners · about 14 years, 10 months ago
In reply to done
http://oca.microsoft.com/en/windiag.asp
I thought that you removed the password. Why would you be trying to enter it. Just make sure that the name is correct and hit Enter when your at the logon screen.
I really think that you should Backup your Data and rebuild the Notebook.
-
June 5, 2009 at 6:21 am #2961939
thank you
by dink2 · about 14 years, 10 months ago
In reply to Try a Memory test
I wanted to thank you for all your help.
Can you tell me since I can access the hard drive is there any way I can change the boot up so it doesn’t boot in safe mode by editing the boot up file through dos?I thought about partioning the drive and coping the data to that partition and reinstalling windows in the original partition would that work I have plenty of memory on my hard drive.Thanks Again for all your help
dwayne
-
June 5, 2009 at 4:46 pm #2933628
See if you can do this
by rob miners · about 14 years, 10 months ago
In reply to thank you
Reconnect your Notebook drive to the working System. It should show as E: open a command prompt and navigate to E:
Type attrib -h -r -s boot.ini
Open the boot.ini file with Notepad and remove /safeboot:minimal
Example:
Before
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS=”Windows XP Safe Mode” /fastdetect /safeboot:minimalAfter
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS=”Windows XP” /fastdetectEdit: reconnect the drive to the Notebook and see what happens.
-
-
-
-
AuthorReplies