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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
XP Scanner Installation Issues
The problem came when I plugged in my HP Office jetR45, it instantly recognized the printer and installed it, but it would not have a piece of the scanner. I then proceeded to the HP support site, There was a short self help FAQ which was vague and unsuccessful. Apparently they do not supply driversOR support when it comes to this scanner being used in XP, this I found when I rang support and was referred to Microsoft, who could give me no useful answers either.
All I need to know are the names of the specific files needed to drive this device and I can install them manually, can anyone help?
-Derek Robertson (d.robertson@monashccc.com.au)