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XP Shutdown problems

By Arkensaw5 ·
"Windows is currently working with a file"
This message appears after moving or copying network files and XP refuses to shutdown except holding in the power button.
Any suggestions anyone ?

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Buggy Programs

by The Young One In reply to XP Shutdown problems

Have you tried pressing CTRL ALT DEL and selecting task manager?

See if you can get some screen dumps of which programs are running. It is most likely to be a process that is causing this that isn't closing properly when you shut down.

Go to Start > Run > and type msconfig.

Select the Startup tab and look through the processes that start when Windows does...these aren't necessarily in the windows startup folder.

To identify which programs they are, you'll need to expand the "Command" column to see which program is being started.

I strongly recommend making a system restore point before you begin and possibly even backing up your machine.

Click the Disable All tab in the Msconfig interface to disable all additional processes starting.

Close Msconfig and restart your computer.

Alternatively if your computer won't restart, select "Restart Later," give it a few seconds to apply the settings and do the nasty shutdown.

When you have restarted it / turned it on again, log in, and when the login is finished, wait a few secs for little things to start, click OK on the confirm System Config Util thingy and try and shutdown your computer.

If it works, you know there is a process that is causing problems.

When you restart again, run up msconfig again and add the additional processes one by one, restarting and so on, and see when the shutdown stops working. This will help you identify the program causing prob's and you can contact the vendor and abuse them/get help if need be.

Hope this helps u.

If not, go to: and click contact me to email me.

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