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  • #2192147

    XP sound problem


    by edvin15 ·

    I have no sound when watching videos online(…or windows
    startup, shutdown, or any other windows related sounds. ( error, email,

    I have sound when watching videos that are saved on my PC, I can play
    games with sound, I can listen to streaming mp3’s from using
    windows media player. I can play mp3’s just fine.

    I’ve tried uninstalling reinstalling SB Live from device mgr…no luck.

    I’ve tried using a different sound card, tried uninstall codecs in safe
    mode, then luck.

    I’ve downloaded couple of reg fixes from – didn’t work.

    any ideas?


All Comments

  • Author
    • #3169115

      Same problem here.

      by gjcalemine ·

      In reply to XP sound problem

      I am having the exact same problem. Have you managed to fix it in the meantime?

    • #3168936

      Control Panel

      by wynand.coetzee ·

      In reply to XP sound problem

      Go to Sounds and Audio Devices under Control Panel
      click on the Sounds tab, choose the Windows Default Sound Scheme and restart pc.
      while you are there check speaker settings under Volume tab and choose your speaker setup under Advanced

      • #3277576

        ive tried that

        by edvin15 ·

        In reply to Control Panel

        it already says windows default. I tried changing it to something else, and back….didn’t work.

        problem I have, has something to do with midi playback. If you check the Audio tab, the 3rd device listed (midi) is blank. I try to select one of the listed options…but it doesn’t keep the settings. I click apply, ok, close the windows reopen it…its blank again.

        same thing goes for Voice playback under voice tab.

        • #3277373


          by wynand.coetzee ·

          In reply to ive tried that

          what sound device do you have ( ALC850, SB Live …)
          Did you try downloading and installing the latest drivers.
          is it integrated on the motherboard? if so reinstall the mb chpset drivers and then the sound drivers
          ( uninstall them firts )

          Do you use win xp, reinstall SP2 and then directx 9c
          it go’s like this 1) win xp, 2) sp2, 3) directx 9c, 4) mb chipset drivers, 5) sound drivers
          It’s just funny that you say the sound works in games and mp3’s

        • #3279073

          thanks for the info.

          by edvin15 ·

          In reply to drivers

          I have SB live! (WDM).

          I tried downloading and installing latest drivers…didn’t work. I have onboard sound, but when I try to install the drivers…it says that I do not have the correct chipset, and it stops the install. I’ve disabled onboard audio in bios.

          SB live is a PCI card. Ill try reinstalling the apps you mentioned.


        • #3278986

          MB info for drivers

          by wynand.coetzee ·

          In reply to thanks for the info.

          goto and download CPU-Z it will give you all the info needed to get the right drivers for the mobo

        • #3213928

          I also have this problem, also stuck :(

          by vanilladeath ·

          In reply to ive tried that

          I have exactly this problem. Windows sounds and any app that uses the Windows sound devices (instead of allowing you to specify any sound device) wont play, the options are stuck in a rather broken manner, no volume icon, uninstalled and reinstalled drivers countless times.

        • #3203584

          Another victim

          by cindy.bonner ·

          In reply to I also have this problem, also stuck :(

          I, too, have this problem. It happened all of a sudden. I’ve tried uninstalling and re-installing drivers & checked all the settings, which are correct. Corporate IT, an IT friend & Dell are all working on it. Play button on Sound event tab is greyed out and you cannot change the midi from blank – it reverts back everytime. Someone said this could have been caused by a Windows update, but how do you know which one?
          If anyone has any new ideas to try, please let me know.

      • #2527260

        no sound problem fix

        by dave ·

        In reply to Control Panel

        Go to settings ,control panel,admin tools. component services. Look for Windows Audio and make sure it is running startup should be set to automatic. Hope this helps, my computer was doing the same thing no audio but now works fine.

        • #2528122

          does not fix this issue

          by rykerabel ·

          In reply to no sound problem fix

          Yes, i’ve tried that fix too, but still doesn’t fix the issue i have.

          only system sounds such as the “sound recorder” and the “sound and audio devices” in control panel do not play sound files such as *.wav. media player and other audio software work fine.

    • #3203758

      Finally – solved it!

      by cindy.bonner ·

      In reply to XP sound problem

      I finally found a solution. Someone mentioned that it happened after a Windows Update. I went back to a restore point and restored my system to a point about 3 weeks ago. IT WORKED! I now have sound and the play button is no longer greyed out in the Sound tab.

      • #2527304

        Not a solution

        by rykerabel ·

        In reply to Finally – solved it!

        That is not a solution. What hotfix caused the error? Was it a hotfix or was it actually something else done after that system restore backup point? How can this be fixed on systems with no system restore?

    • #2520631

      Real Solution

      by rykerabel ·

      In reply to XP sound problem

      Run Regedit
      Go to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32
      check if the “wavemapper … REG_SZ … msacm32.drv” is missing
      If it’s there, stop because this is not the solution.
      Right click and create anew string value
      Name it wavemapper
      Double click or edit it and give it the value msacm32.drv

    • #2555063

      Youtube sounds problem XP

      by edwin_sanchez1234 ·

      In reply to XP sound problem

      I have also experienced the same problem just last night, but I have fix it now. I’ve tried to look on the control panel and change the settings on my Quicktime player. Please try this, it might work on your pc too. On the control panel, open the preferences of your quicktime, then click the audio tab, click the “select audio playback recording devices” then select the default default device and click ok. then try to play a youtube video. please email me if it works. thanks

      • #2573873

        Worked for me

        by c.whitrow ·

        In reply to Youtube sounds problem XP

        Thanks, you are a God, or at least very clever :-). I don’t know what Quicktime should have had to do with anything, but your solution worked first time (for me).

    • #2555039

      Try reinstall IE plugin

      by alexchiu ·

      In reply to XP sound problem

      As you can hear when download in the PC, there may be problem of the plugins installed in the browser.

      You can uninstall the adobe flash player and then install it again from adobe home page to try

      • #2929583

        It helps me

        by thanhtran ·

        In reply to Try reinstall IE plugin

        Follow your idea, I went to control pannel and uninstalled the Adobe flash player software. That solved the problem. Firefox can still play youtube videos just fine. IE asks me to install the flash player again. But I’ll leave it that way. I’m happy with firefox playing video with no problem. Before I uninstalled it, both IE and Firefox have problem. I’m wondering what truely caused this. I don’t remember upgrading firefox to 3.0 first or flash first, but until recenly, my PC has had no problem with youtube.

    • #2761609


      by bastardsforcingtoregistertorespond! ·

      In reply to XP sound problem

      Had the same headache. This finally solved it for me after gruesome frustrations and every conceivable suggestions out there:

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