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Xp SP2 Not Recognizing External Iomega Desktop Hard Drive. Please Help

By n17_murat ·
Hi All. I have a Iomega Desktop Hard Drive Hi-Speed USB 2.0 360 GB. I got this HD recently and still couldn't get it to work no matter how much guides i followed!.
My PC Spec is:

Intel Pentium 4 2.53 GHz
768 RAM
128 ATI Radeon 9200 Series Graphic Card
XP Service Pack 2
2.0 USB Port

I'm sort of new to posting for help. I've tried just about everything but as far as what i read on the Web no one seem's to had this problem. Ok here we go.

I plug the External Hard Drive like how it should be, and that usual sound plays when a Device is pluged. It asks me to install i click on install automatically it searches but no luck! ''the hardware cannot be installed because the wizard cannot find the necessary software.'' and then a balloon pops up ''a problem occured during hardware installation. Your new hardware might not properly''

It only shows up in 'Device Manager' in the 'Other Devices' and in their 'External HD'.
I went to 'Disk Managment' but it only shows my 'C' Drive and nothing else so i cant format it either. There was no installatin CD. Please Help i read and typed up all possible key words on google but just could not get it to work. My current HD is full to its mouth so i really need to back up my files for a fresh start and security. Thanks for all helps from now.

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Thank you so much everyone for helping me

by n17_murat In reply to Xp SP2 Not Recognizing Ex ...

cheers for the help... a lot of advices i got

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What was the solution?

by brending In reply to Thank you so much everyon ...

I cannot access my Iomega HD at the moment.I was just wondering what the solution was for your problem.

Thank you.

Brendan Long

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Ok, two things Wrong here...............

by Peconet Tietokoneet In reply to Xp SP2 Not Recognizing Ex ...

1). You have posted in the wrong section. This post is for Discussions, you should have posted this in Questions. That is why you have not got any answers to your Question. :)

2). With your drive you should of had two cables for your drive, one usb (does not work on usb), one Small firewire of which works perfectly. So if you have not got a Firewire cable then i suggest that you get one, that is if it can accept the Firewire cable.
This small hdd has to have power to work and that is why you are having problems.
Please make sure you post back in the Questions section and you will get plenty of advice for your issue(s). :)

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