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XP System Restore

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Whenever I try to click the System Restore tab on my computer, or run it from Accessories>>System tools, I get a Run DLL As App Encountered a problem. There is no way I can get in to system restore to turn it on, turn it off or anything.

I have XP Pro Sp1 with all the updates and patches. I even formatted the HDD and re-installed, but makes no difference. I CANNOT access system restore!

7 replies

by guruofdos

Yes I trawled Microsoft but no reference to RUNDLL32 or Run DLL as App errors related to this problem. I sent an error report, but nothing popped up to say there was anything in Microsofts KB about this problem.

by montea7

Are there any entries in the Event Viewer under System relating to the System Restore problem. Look for srservice entries.

by oz_media

Here is a resolution to the same problem but all the System Restore points are removed. It gets the Sys restore working again though, apparently.

http://tinyurl.com/ys9a3

Also this page has some really good links for restoring the DLL cache and running system restore form the Command prompt. Ignore all the obvious links (adaware and such) the useful ones (in your case) are at the bottom.

http://tinyurl.com/3b23w

Good luck,
OM

by guruofdos

Nice one Oz, old buddy! In fact, as it goes, the cause of the problem was precicely what the first URL refers to. I recently upgraded my 80Gb drive to a 200Gb drive and used MaxBlast3 to do the job as both the old and new drives were both Maxtors and I wanted to preserve my data exactly as it was. Normally, I'd re-install from scratch again to get a 'clean' system but I treated myself to a TV card last Christmas and I had several hour-long programmes recorded to disk that I haven't has the time to convert and write to DVD yet.

Everything else on the system was exactly as it was on the old drive (apart from larger partitions) with the exception of that damn system restore. It seems that even brand specific partitioning and drive installation software causes this problem, and also creates other problems when upgrading the OS. Upgrading from Win98 or WinME to XP (successfully) then trying to copy the upgraded drive to a larger drive crashes out every time (with can't find NTLDR). Copying the drive first then trying to upgrade the OS on the bigger drive also causes the same error.

Anyways, this appears to have cured my problem...cheers :-)

by oneonlysupermouse

Sounds like you have a problem with the service itself.

Try running msconfig, and attempt to access the system restore feature from their, also click over the to services tab to verify the system restore service is enabled and running.

If not, goto control panel>administrative tools>services and then find the system restore entry.

Check the settings to make sure it is set to automatic startup and is running.

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