Does anyone know anything about Xupiter?
I have an end user with a W2k machine who uses Netscape Navigator for e-mail and Internet Explorer for web surfing . While she was surfing in IE5, she inadvertently clicked on a pop-up ad that she thought was an explorer window. She noticed that something downloaded on her computer. She uses MSN as her home page and now when she uses the search bar at the top of the MSN page, a program called Xupiter launches over the top of the MSN search engine and displays a message saying “The domain you requested does not exist. Try searching for what you’re looking for using the links below.” When I click the back button on the tool bar, I can see the MSN search engine under Xupiter for just a split second.
Basically, it seems as though Xupiter has embedded itself over the MSN search engine. I tried removing it with Norton’s Clean Sweep. I was able to remove everything except one dll file, even though I have administrative
privilege. It still keeps launching itself over the MSN search engine.
Anyone have any experience with this?