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CXO

Roadblocks in implementing operations frameworks: Gaining consensus

Both the Information Technology Infrastructure Library (ITIL) and the Microsoft Operations Framework are great blueprints for IT success. Their implementations could be complicated by unforeseen problems, though. Here's how to resolve them.

PURPOSE This policy describes the organization’s employee privacy guidelines and outlines employee privacy expectations. From the policy: POLICY DETAILS The organization’s IT equipment, services and systems are intended for business use only. However, the organization acknowledges that staff, consultants and volunteers occasionally require opportunities to make or receive personal phone calls, access personal email, utilize ...

PURPOSE The purpose of this Security Response Policy from TechRepublic Premium is to outline the security incident response processes which must be followed. This policy will assist to identify and resolve information security incidents quickly and effectively, thus minimizing their business impact and reducing the risk of similar incidents recurring. It includes requirements for both ...

PURPOSE This policy from TechRepublic Premium provides guidelines for reliable and secure backups of end user data. It outlines the responsibilities of IT departments and employees to identify tasks and action items for each group. The policy can be customized to fit the needs of your organization. From the policy: IT STAFF RESPONSIBILITIES IT staff ...

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Roadblocks in implementing operations frameworks: Gaining consensus

Employee privacy policy

Security response policy

End user data backup policy

Electronic communication policy