CXO
CXOTop Tech Conferences & Events to Add to Your Calendar in 2024
A great way to stay current with the latest technology trends and innovations is by attending conferences. Read and bookmark our 2024 tech events guide.
A great way to stay current with the latest technology trends and innovations is by attending conferences. Read and bookmark our 2024 tech events guide.
Bain & Company, which tops the U.S. list, and Google are the only two companies that have been included in the U.S. rankings every year of Glassdoor's Employees' Choice Awards.
Be cautious of the generative AI bubble potentially bursting, Deloitte said. Plus, cloud sovereignty may be hot in 2024.
The newly formed AI alliance was spearheaded by IBM and Meta and includes more than 50 members in business, academia, government and advocacy.
According to Gartner, the next wave of cloud computing will see even more complicated workloads migrated over, plus new options and requirements for cloud customers.
Learn practical steps for recognizing and responding to call center burnout — before it’s too late.
From commercial devices to data centers, AMD continues to try to knock Intel and NVIDIA further down the leaderboard of heavy-duty AI processors.
Investigation of the use-after-free flaw is ongoing, but organizations and individual users can update Firefox now for a fix.
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.
Find efficiencies by ensuring agents and managers are following call center best practices. It costs nothing, and the gains can be tremendous.
Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on.
Discover the best free marketing budget templates for Smartsheet, monday.com, ClickUp, Google Sheets, and Excel.
Enterprises are demanding “human in the loop” safeguards due to a lack of trust in AI.
Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing strategies.
IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.
Check out the best editorial calendar templates for monday.com, Notion, Airtable, ClickUp, Airtable, and more.
Learn how to execute the fundamentals, harden your defenses, and protect your business's network security with no high-tech software.
Discover the best SEO project management templates and systems for content, audits, technical tasks, projects, and competitor analysis.
Ghost calls are an annoying indicator of a potential security issue. Learn why they happen, when you should worry, and how to stop them.
Fax broadcast can be a great way to get your message out. Learn how it works, when to use it, and how to avoid fines.