10 most dangerous species of help desk analystIT veteran Jeff Dray follows up his hilarious 10+ most dangerous species of help desk caller and 10 most dangerous species of IT manager lists, with this lighthearted look at the people who inhabit the world's IT help desks. I picked the photos to illustrate Jeff's great descriptions. Enjoy!
If you'd like to see Jeff's list in text form (without the images) check out this TR Dojo blog post.
-- Bill Detwiler, Head Technology Editor
It has taken nearly ten years but finally, after many months lurking in hides or camouflaged as a photocopier, I have identified the genus and species that inhabit our IT support teams.
Caption by: Jeff Dray
Photo credit: ©iStockphoto.com/JordiDelgado