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CXO

Get more out of Gmail with Mail Labs features

By Guest Contributor August 27, 2012, 3:52 AM PDT

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a-Setting_Menu_with_Labs_selected.png
a-Setting_Menu_with_Labs_selected.png
Get more out of Gmail with Mail Labs features

Setting Menu with Labs selected

Setting Menu with Labs selected

ntBy Andy Wolber

n

ntGoogle provides plenty of ways to customize Mail settings. Click on the sprocket-shaped icon in the upper right while in Mail and then choose Settings from the drop-down menu. You’ll see the General Mail settings. Here you can choose how many conversations (or emails) display per page, create a custom signature, or configure a vacation responder message.

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ntIf you choose the “Web Clips” menu tab, you can turn off “web clips”, those brief bits of miscellaneous information that appear at the top of the column where email is displayed.

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ntThis gallery is also available as a post in the Google in the Enterprise Blog.

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ntnn

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

Create a Document

Create a Document

ntLabs

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ntThere’s also a “Labs” tab. Each Google Mail Labs feature adds new capabilities or changes how Mail works. For example, the “Google Maps previews in Mail” lab adds a feature: it shows a Google Map of an address in the text of an email. The “Default ‘Reply to All'” lab changes how Mail works. It makes “reply to all” the default, instead of “reply to sender”.

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ntAt the time of this writing, there are at least 39 Labs features available. You can enable or disable each of the features anytime. (If you use Google Apps and don’t see the “Labs” option in your settings, your Administrator may have disabled access to Google Mail Labs.) After you “enable” or “disable” a Lab feature, remember to click “Save” at the bottom of the Labs list to keep any changes.

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ntShould a Lab feature break or cause problems, you can disable all Labs features and access your email at https://mail.google.com/mail/u/0/?labs=0.

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ntHere are three Labs features you may find useful:

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ntCreate a Document from email

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ntThis Labs feature does exactly that: creates a new Google document using the contents of an email.

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ntGoogle Documents enable effective multi-person text editing. Email works quite poorly for editing. The next time you realize you’re editing text, adding to a list, or providing extensive comments in email – STOP! Instead, move the conversation to a Google document.

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ntTo use Create a Document from an email:

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nt1. Enable Create a Document within Google Labs.

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

More Menu Create a document

More Menu Create a document

nt2. When an email is open, click on the “More” menu button at the top of the screen, then choose “Create a document”. Google Docs will open and the text from the email thread will be displayed in the document.

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

Canned Response Example

Canned Response Example

nt3. Edit the text as desired.

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nt4. Use the Share button in the upper right to share the document with your email correspondents. You’ve now successfully moved from an email-centric conversation to a document-centric one.

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ntCanned Responses

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ntCanned Responses let you insert saved blocks of text into an email. Use Canned Responses for frequently emailed information such as directions, replies to common inquiries, or descriptions of products or services.

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ntCanned Responses can include links to web addresses. These links can be from text or images. I use a Canned Response as a signature that includes a link to my Google+ profile.

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

Canned Responses

Canned Responses

ntTo use Canned Responses:

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nt1. Enable Canned Responses within Google Labs.

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

New Canned Response Name

New Canned Response Name

nt2. Click on “Compose” to create a new email.

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nt3. Enter the information you want to use as your canned response in the body of the email.

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nt4. When you’re finished, click on Canned Responses and select “New canned response…” from the drop-down menu. You’ll be prompted to give the Canned Response a name.

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

Insert Canned Response

Insert Canned Response

nt4. From now on, anytime you want to insert that text into an email, simply choose the Canned Response menu and select your canned response.

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

Message Sneak Peek Enabled

Message Sneak Peek Enabled

ntMessage Sneak Peek

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ntSome Google Labs features are most useful in unusual circumstances. Message Sneak Peek displays the contents of an email without opening the email. Viewing a “Sneak Peek” keeps the status of an email as “unread”.

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ntMessage Sneak Peek is especially useful if more than one person accesses an email account. For example, I have one client where Susan uses Message Sneak Peek to look at an email. If it is something she needs to handle, she can then open it. If not, she can proceed to the next email. Later, when her colleague Mary views the account, the email will still be displayed as unread. This saves time, since they do not have to constantly mark email as “unread” thanks to the Message Sneak Peek feature.

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ntTo use Message Sneak Peek:

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nt1. Enable Message Sneak Peek within Google Labs.

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ntAll images by Andy Wolber for TechRepublic.

Get more out of Gmail with Mail Labs features

Sneak Peek Example

Sneak Peek Example

nt2. Right-Click on an email in the Inbox to “Sneak Peek” at the message contents.

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ntI have 14 Google Mail Labs features enabled for my account. Which Google Mail Labs features do you use?

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ntAll images by Andy Wolber for TechRepublic.

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ntAlso read:

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    nt

  • nttThree tools for better searching in Google Apps
  • nt

  • nttManage Google Apps with roles and privileges
  • nt

  • nttManage staff transition in Google Apps: A 10 step checklist
  • n

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