It was supposed to revolutionize urban transport. But five years after its public debut, the two-wheeled transporter from Segway is still finding its way through an obstacle course of slow sales and technological hangups. The latest bump in the road: On Thursday, the company announced a safety recall of all transporters sold to date because of a software glitch that could cause the wheels to suddenly change direction. This marks the second recall for Segway in just a few years; the first was in 2003.
Kathee Hashimoto/CNET Networks
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Bill Detwiler is Editor in Chief of TechRepublic and Tech Pro Research and the host of Cracking Open, CNET and TechRepublic's popular online show. Prior to joining TechRepublic in 2000, Bill was an IT manager, database administrator, and desktop support specialist in the social research and energy industries. He has bachelor's and master's degrees from the University of Louisville, where he has also lectured on computer crime and crime prevention.