Spotlight: osTicket help ticket system

osTicket Open Ticket

A sample of an open ticket in the system is pictured. In the lower section of this page (not shown) you can assign and close tickets, post replies, add internal notes, and more.

For a full review of osTicket, check out the TechRepublic Product Spotlight Blog.

Image created by Jack Wallen for TechRepublic.

By Jack Wallen

Jack Wallen is an award-winning writer for TechRepublic, The New Stack, and Linux New Media. He's covered a variety of topics for over twenty years and is an avid promoter of open source. For more news about Jack Wallen, visit his website jackwallen....