ESG conducted a double-blind, online survey of 2,000 IT decision makers knowledgeable about a broad range of IT environment characteristics at their organizations, including end-user device technology and management tools.
This study sought to understand whether, and to what degree, an organization’s adoption of modern device technologies has helped them to increase remote user support, improve user productivity, and deliver a better digital working and learning experience to end-users. We also explore whether modern device technology adoption is correlated to broader business success and resiliency.
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