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Excel or Word won't open from Outlook

By rhinotough51 ·
As an IT pro, that doesn't feel much like one now,for the Army Nat. Guard, I am stumped. Primarily in 2K and sometimes XP,as an Administrator I can open a users email attachment, as the user we can not. We send to some else and it opens. We have reloaded the Office suite with no luck. We have duplicated every setting and permissions and still cannot open them. I save the attachments on my machine then email to him using my profile, he still cannot open them. Nothing appears amiss with their machines. We use Office 98 and 2K. Some attachments just aren't meant to open? Any ideas out there?
Any help is appreciated.

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