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mpexe has caused error in user.exe

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7 replies

by j.wilson Feb 18, 2002 last reply Apr 22, 2003

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I'm running win/me with norton systemworks;including antivirus.When I log on I get this error message.I then have to reboot system because windows won't load.

7 replies

by ann777 Feb 18, 2002

Do you have AOL installed on this computer? Q299897 recommends removing and then reinstalling AOL. Also look at MSKB Q299829.

You might also lookup MSKB Q257003 although the error is a slight bit different.

by j.wilson Feb 19, 2002

I'm relatively unexperienced with computers;however do know that I don't use AOL. thank you all the same. jerry

by bobtolfe Feb 18, 2002

Try deleting or renaming your PWL file.

by j.wilson Feb 19, 2002

I would try this if I knew what a pwl file was. I'm relatively illiterate as far as tech-talk goes. jerry

by incognit0 Feb 19, 2002

See if this helps:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305652

Both lines are part of the URL. Too bad it broke it up. Same error message, but for 98. If you have a scanner and a Trident video card, update the video drivers.

by j.wilson Feb 20, 2002

I am unfamiliar with the process of access from this site.please explain/q305652 was not found. thank you

by j.wilson Apr 22, 2003

This question was closed by the author

This discussion is closed to new replies.

7 replies

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