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Repair/update/maintenance log text file

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by jim babay 1 view

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After perfoming any type of work (repair/update/maintenance/installation)on a computer (PC or server) is there a working standard or unofficial text file maintained on the computer that should be updated to record notes of the work performed? If sowhat is it normally named and in which directory should it be located?

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by thechas

While a worthwhile idea, I have not heard of any standards for such a file.

My first concern, is how do you keep the user from deleting the file, and hide it from disk clean-up software?

I recommend that you instead set up and maintain a database on all the PCs that you support.

One advantage of a database, is that you can 'mine' the data to look for trends on specific models, or in user groups and departments.

Besides, you should have some form of database to keep track of hardwareconfigurations and software licenses anyway.

Chas

by jazz23

As far as I know there is no file that you are looking for.

Best thing I do is create a log file on the PC as and copy this onto a spot on our corporate server. This way if any one needs to see what has changed or have made changes, this file can be viewed or updated.

If its a major change . . ie adding new software. I make a ghost image.

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