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2009 NORTON ANTI-VIRUS PROBLEMS

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by clwyattjr 1 view

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I run a small computer repair shop. Last week, my Norton Ant-virus 2008 subscription was ending and so I installed the 2009 version. After a couple of hours, my internal network began having connection problems with customer machines I was trying to connect to our file server to copy data before a reload. The message was "..the server storage memory is not sufficient to process the command" I tried the MS fix on the IPStack with severa options all to no avail. Only uninstalling Norton worked. I contacted Symantec and they worked for 4 hours on my system and they came to the same conclusion. Now, I am working on 2008 and Symantec Keeps telling me they are workin on the issue and will call me in 24-48 hours. It has been a week and no help. For those choosing Norton, you may want to consider this issue before installing. Anyone else having this problem? Has anyone gotten an answer?

3 replies

by cmiller5400

Well if the manufacturer of the product doesn't have a solution, we probably won't either.

Oh and this should be in questions, not discussions.

by oz_media

Stop using garbage, bloated AV products.

As a computer repair shop , I am surprised that you wouldn't have already removed NAV from a thousand user machines that just don't run properly. Even McAffee has NAV beat and McAffe is bloated garbage too.

AVG, or if you must use a retail version e0Trust from CA or even the paid AVG is light years ahead of the common bloatware.

Any company that needs to install a trial on all new PC's in order to market its product, certainly has problems.

by jay8454

I get a similar error Norton(09)result; but I want to add to it.
-it will not share anything on my home network
-will not allow a sys, Restore.
Online tech support tried and fix my problem for an hours (via remote).
They couldn't figure it out. Ultimately they gave up!
I downloaded off there website "NortonUninstallTools" and removed the program.
Still WILL NOT SHARE ANY (can't print ether) on network nor can I restore back to ANY point in drive location. Can't even do an image backup without getting an error!
Solution for me...
I found a program off of (NOT A SITE PLUG)www.download.com called "Single Click Systems" there are a few others, this one is only a 30 day trial, not going to keep it just need a big hose to remove a blockage. But it fixed my network problems instantly! As for my "Restore" problem? I will look in the registry editor the best I can and find "the cancer that as plagued my OS." I will try to find something that may fix my restore problem but ultimately, I may just have to reinstall my Windows on a new directory and loose everything (kind of).

P.S. I paid for Norton to do this to my drive, and I am very thankful that there are places out there like this to let people know and maybe how to fix there problems (with computers)! I am well aware of Norton, and McCafee as cancers but it had been years and I thought one at least had changed in there ways! So I fell off the wagon and am paying hard for it now! lol!

by, jay8454 01/19/2010

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