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Active X Setings, Can't Download

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6 replies

by beckyxiong

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An associate of mine's always gets this dialog box..

"Your current security settings prohibit running active x controls on this page. As a result, the page may not display correctly."

Based on what she's told me, she's unable to download anything from ie, therefore, if she needed a service pack or something she's unable to attain them, but she is able to use her outlook express. She's running on win98. Any ideas on what can be causing this? She's also told me that someone did go over all the active x internet settings on her pc with her, and they seem to be correctly configured. I'm thinking maybe she has a virus, but I'm not sure without taking a look at her computer. She's had this problem for about 3 months now, and she told me she did a full recovery on her computer already.

6 replies

by sgt_shultz

have you tried reducing/change the security settings in internet explorer? good old microsoft, you can't use high security to obtain their windows updates...
Tools/Options/Security. pick Custom level to take a peek at the settings to see what i am talking about. is active x controls disabled (about 4 or 5 down the list). either enable it or if it looks fine, try low as your (temporary) setting for downloading the windows updates or whatever. then hike it back up to medium or high. (medium and high is going to interfere with some on-line shopping sites) alternatively, i believe if you place the windowsupdate.microsoft.com website in the Trusted sites list that will fix it also without fiddling back and forth with the security level settings. hope this helps.

by mike jones

From Internet Explorer

Tools - Internet Options - Security -

Select Internet, select Default Level then click apply.

This will set the options for Active X back to the default level and may solve the issue.

by beckyxiong

Thanks for your advice, turns out she installed windows98 on top of windows 98, which then replaced her newer version of internet explorer with an older version... that was causing this problem. Changing the active x settings didn't help this matter.

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