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ActiveSynch

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When I synchronise tasks between a desktop (Win2000) and a PocketPC (Toshiba310) using ActiveSynch and Outlook2002 some of the tasks which I changed on the desktop don't show on the handheld. Is there some way of forcing synchronisation of a particular task?

4 replies

by bobho

Check and make sure that your synchronization method is set to "synchronize". I use Hotsync but they are quite similar. You should have the option of "PC overwrites handheld", "Handheld overwrites PC" or "Synchronize". To be able to make changes in either place and have the changes update the other you must have "Synchronize" selected as your synchronization method.

by jennyc

Thanks but I don't think that's the problem. The default with ActiveSync is to synchronise wherever the changes are made. The weird thing is that some changes show up but some don't so the synchronising is working but it's haphazard about which tasks will get sent to the PocketPC and which don't. It seems particularly a problem for tasks further ahead (e.g. a couple of weeks in the future).

by jboardman

Check the memory on the handheld. We ran into problems like this when we ran out of memory. Never got errors, just some things didn't show up. If you're syncing email, disable that part, delete some of it from the handheld and try again.

by jennyc

Useful point about memory but at the moment it looks OK. What I've discovered is Tasks only synchronise when I enter them on the task pad alongside my calendar. If I open Tasks and use File/New Task and then Save&Close that's when the task doesn'ttransfer across. Is this a bug in Outlook 2002?

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