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ADSL Ethernet connecting problems.

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by wakim

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Hello I am having problem in the internet connection. Ealier I have no problem in the connection.I have unistalled the driver and let Windows detect it,it detects. When I try to make a new connection to see whether it works it could not complete the process,in the LAN properties advanced tab it say that "Windows cannot display the properties of this connection. The Windows management instruemation ( VMI) information might be corrupteded. To connect use system restore to restore windows to an ealier time." The thing is I have disable System Restore a long time ago and now running Restore IT. I am using Realtek RTL8139 Family PC1 Ethernet NIC (ADSL Ethernet Router) Please anyone using or have suggestion which can solve the problems will be much appreciate. I am running Windows XP Pro sp1. Thanks.

5 replies

by sgt_shultz

well, you can't restore to a previous time with Restore IT?
maybe also try system file checker to replace missing or corrupt system files? Start/run/sfc

by sgt_shultz

i found this searching at http://support.microsoft.com
Windows XP 'management information' all words

Microsoft Knowledge Base Article - 823775
Error Message: The Windows Management Instrumentation (WMI) Information Might Be Corrupted
View products that this article applies to.
SYMPTOMS
When you click the Advanced tab when you view your network properties, you may receive the following error message:

Windows cannot display the Properties of this connection. The Windows Management Instrumentation (WMI) information might be corrupted.

To correct this, use System Restore to restore Windows to an earlier time (called a restore point). System Restore is located in the System Tools folder in Accessories.

Note To view your network properties, follow these steps:
Click Start, and then click Control Panel.
Click Network and Internet Connections.
Click Network Connections.
Right-click your local area connection, and then click Properties.
CAUSE
This problem occurs because of a damaged Windows Management Instrumentation (WMI) database.

For additional information about Windows Management Instrumentation (WMI), click the following article number to view the article in the Microsoft Knowledge Base:
290216 A Description of the Windows Management Instrumentation (WMI)

RESOLUTION
To resolve this problem, use one of the following methods as appropriate for your situation.

by sgt_shultz

Method 1: Restore Your Computer to a Previous Restore Point
You can use the System Restore component of Windows XP to restore your computer to a previous state without losing your personal data files. For additional information about how to restore your computer to a previous state, click the following article number to view the article in the Microsoft Knowledge Base:
306084 HOW TO: Restore Windows XP to a Previous State

Method 2: Repair Your Windows Installation
When you perform an in-place upgrade of Windows XP, you reinstall Windows to the same folder. You may want to do this if you must repair your installation of Windows XP. For additional information about repairing your Windows XP installation, click the following article number to view the article in the Microsoft Knowledge Base:
315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

by wakim

Thanks for your prompt reply,I tried method 2 as you suggest. After repair I could connect to the internet but in the advanced tab it still gives the same error message.In the LAN setting in the resource tab,resource setting the setting is grey out you can see the rescources listed,any further help will be much appreaciated. Thanks

by wakim

Hello there I have waited quite sometimes and I have not hear from you all, I would like to know why I could not go online after I have update to sp1.I have tried many ways as mention above. I have to unistalled the update to go online For your information the ADSL light is as connect to the server.(DSL & LAN)Thanks

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