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ADSL Modem Installation problem

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When installing a Sagem 800 modem on an ADSL service under Win XP Pro the service is accessible after first install but after a reboot or change to a new user a stop message is displayed as follows when you try to access the service again.
Error stop message :driver_irql_not_less_or_equal.
I understand this message relates to an interupt request but how can it be resolved?, could it be faulty hardware? or is it a corrupt driver? What part is the O/s playing in this if anything?

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by kc 1

check your control panel under settings
device manager and change settings
you can also get any hardware info using the
HWINFO command by running this conmmand under dos
:hwinfo/ui

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