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Application popup: Explorer.EXE

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I am frequently getting this error message:

Application popup: Explorer.EXE - Application Error : The instruction at "0x02b316cf" referenced memory at "0x00102010". The memory could not be "read".

Most often it is Explorer but sometimes someother program. I am running Windows 2000 (Build 2195, SP 2). I have tried re-applying the lates service pack, did not help. Norton Utilities cannot find anything wrong with the system. Any ideas?

4 replies

by fosho504

i have the same problem the other day. when i log in as the user the error pop up but if i log in as local admin everything is fine, so we know that it is something with the user profile. i log in as the local admin then went into the user profile and rename the desktop folder and copy a desktop folder from the all users profile and paste it to the user profile log off then log on as the user and everything was fine. Now a whole new error appeared but i found a fix for it in the microsoft kb(Q254914).

by srespd

Those errors are called stop code errors. Explorer doesn't refer to the Internet Explorer, it refers to the Explorer in the Operating System. When there is an error popup, the only thing that usually fixes it is restarting the system. If it continually happens then with windows 2000 you can repair the Operating system with the windows 2000 cd.

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