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ArcServ r12 is displaying 0 byte for my tapes

By ssrahme ·
Hello, after a crash I have faced on a server, I reinstalled the arcserv and connected it to a dell TL2000 tape but when I want to restore the files from the tapes it gives me 0 bytes in the tape details while I am sure I have saved on it data, since I have used it before.
Thank you.

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