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at boot "keyboard is locked". age=5 yrs

By sgt_shultz ·
sorry to be so scanty on info.
what is your opinion?
friend calls with:
trying to boot old computer off for several years.
can't get past 'keyboard is locked' on black screen at boot.
she tried all the F keys. she did not have a new keyboard totry. she can't get into setup to see if something's set funny. i tried having her short the battery in attempt to clear BIOS settings but no luck. she is bring me system later today. whatcha think? think BIOS is at fault. sorry no particulars about mboard etc...
thanks in advance for your thoughts...

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at boot "keyboard is locked". age=5 yrs

by Cactus Pete In reply to at boot "keyboard is loc ...

Sounds like it's waiting for a password. Look up the manufacturer's support sight for the proper way to clear the BIOS to factory defaults...

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at boot "keyboard is locked". age=5 yrs

by Cactus Pete In reply to at boot "keyboard is loc ...

Before that, though... Perhaps one of the keys is stuck. swap the keyboard to check this.

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at boot "keyboard is locked". age=5 yrs

by sgt_shultz In reply to at boot "keyboard is loc ...

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at boot "keyboard is locked". age=5 yrs

by TheChas In reply to at boot "keyboard is loc ...

If the PC has been off (un-plugged) for 5 years, the CMOS backup battery is likely at a low voltage state that is causing the logic to lock up.

Remove the battery, (with power disconnected) wait 15 minutes, see if it boots.

If it boots, all you need is a new CMOS battery.

Chas

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at boot "keyboard is locked". age=5 yrs

by sgt_shultz In reply to at boot "keyboard is loc ...

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at boot "keyboard is locked". age=5 yrs

by sgt_shultz In reply to at boot "keyboard is loc ...

sorry, keeping my points on this one. problem was faulty keyswitch lock. unplugged the connector and all better. but stupidly tried disconnecting the cmos battery so now have to deal with reconfiguring hard drive parameters and delicately soldering the battery back in. errrrrgh.

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at boot "keyboard is locked". age=5 yrs

by sgt_shultz In reply to at boot "keyboard is loc ...

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