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Atapi error on HP ProLiant DL320 G5

By ben ·
We are recieving the following error:
Product: Windows Operating System
I 9
Source: atapi
Version: 5.0
Component: System Event Log
Symbolic Name: IO_ERR_TIMEOUT
Message: The device, %1, did not respond within the timeout period.

There is no CD in the optical drive, but for some reason these errors keep getting generated. The issue has been going on since before last reboot. The optical drive has been verified to work. HP support was not much help. Anyone got some ideas?

Here are some specs:
Windows server 2003 w/SP2
Intel Xeon 3050 2.13ghz, 2GB RAM.
Role: Blackbaud server

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Verify the cables are secure first, then

by IC-IT In reply to Atapi error on HP ProLian ...

if that doesn't help you may want to see if this hotfix helps. The stop error is different, but the issue sounds quite similar.

http://support.microsoft.com/default.aspx?scid=kb;[LN];831694

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Change the cables on the drive in question..

Please post back if you have any more problems or questions.

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