Discussion Locked

Audio not working

0 helpful

7 replies

by darrenm Nov 13, 2002 last reply Nov 14, 2002

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a Presario 5204 using the ES1869 audio package. My computer was off before vacation when I came back no audio at all. Diagnostics check out and I DL'd the new audio drivers update. Still doesn't work. Any suggestions. Speakers crackle when you change settings on the speakers themselves, so I assume they work.

7 replies

by qballrail Nov 13, 2002

A couple things to try:

1) Go to your Device Manager -- Right-click on My Computer and select properties then device manager or in Control Panel select System -- select your audio device then "remove," restart your system and Windows should re-detect the device.

2) If you have integrated audio, this step won't help. Try reinserting your audio card in the slot. Sometimes a connection with the device is lost, so reseating your card may re-establish connection.

Quesitons: In Sounds & Audio Devices from Control Panel, make sure the correct devices are selected, as in this case: ES1869. Is that greyed out or changed to some Microsoft device? Is the volume control icon greyed out?

Reinstalling your device (not just updating the drivers) should resolove this.

Good luck and hope this helps!

by darrenm Nov 14, 2002

Poster rated this answer

by sonnguyen Nov 13, 2002

I think your audio is intergrated sound ie the audio is on board and possibly it is become disable in the BIOS. When booting up hold down F10(for Compaq) key to access the BIOS search in the peripheral area and enable the on board sound. Save the setting then reboot. You should be ok after that.