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AZT3013 Modem card problem

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5 replies
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When trying to access the modem I get a error
message saying: The selected telephony device
is in use by another program,whait for it to
finish and then try again.

What could be the cause of this problem and how do I solve it.

5 replies

by dmiles

Check your syste to see if you have Fast Find enabled and disable it

Check the configuration for any other software that is set for automatic updates that will use the telephone service to try and connect to web services to update files such as anti-virus,windows update or any add- ware program that you have installed on the system

by gigelul

Hi,
Maybe you installed a fax application which start automaticaly with Windows. If this is the situation, you can't use a dial up connection before you stop the fax application.
You must have only one application open which use the fax\modem.
Also check which modem is set in the application which report errors (maybe you installed more than one time the modem - remove old instalations, you must have in ControlPanel\modem - only one device)

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