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BE 11D & Dell PV TL2000 Library

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by tunacsprings

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We are exp a problem with configuring BE 11d to backup to a Dell PV TL2000 23 slot Libary that uses LTO 4 type tapes with an electronic Bar code label. I'm going to try an put as much info as possible.
-We have a Dell PV TL2000 Library with 23 slots.
-the Libary uses LTO 4 types tapes with a bar code type label.
-We are able to see the electronic label/sig for each tape in each slot via the web interface for the Library=scanning and inventory works.
-The Library is connected via scsi to a Dell PE 2900 running Windows server 2003 enterprise /sp2 with Backup Exec 11d.
-The library is installed and recognized in Device Manage and BE as an IBM LTO library.
-Whats strange is that in BE under Devices, if u select, ibm , ->ibm1,then Slots, all 23 slots are listed but the status is empty.??? what gives???
-If we attempt to execute a scan or inventory of any of the slots via BE it fails or runs for 4 hours or more..

-Pls HELP,,we haven't had a backup of our data in 2 weeks.
-fyi: while i have tried to RTFM i'm still confused and my experience is limited to BE 8.6 / & PV 122T type tape drives

thx

2 replies

by john.keady

I went to the web interface, loged in as admin then ran the dell tl2000 firmware update, rebooted the tl2000 then ran the web interface to scan the disks, then restarted the backup exec services and ran the inventory and it worked fine.

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