Discussion Locked

BIOS update

0 helpful
1 reply
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hardware: HP Pavillion 8665c
O/S: Windows 98 SE

I updated my BIOS per instructions on HP's site (http://www.hp.com/cposupport/personal_computing/software/merc_210.exe.html) and the update was successful.

However, I am receiving error messageswhen rebooting.

During reboot, I receive the following error:
"Expansion ROM not initialized-PCI Mass Storage Controller on
Motherboard."
Bus:01, Device:OB, Function:00
(Note: I have installed a SCSI card for an external hard drive. I have also added an additional 128kb of memory).
It gives me the option to hit F1 to enter set-up or F2 to resume.

If I hit F1: I change and save the new default BIOS. Then exit and it returns me to the same error message above.
If I hit F2: It asks me to proceed with an update (Y/N). If I choose
yes,
then I get the following error:
"Cannot flash when memory managers (e.g. EMM386) are present."
If I choose no, then it reboots to windows.

I do not want to go through this process every time I reboot.

Please help so that I can boot without any errors.

1 reply

by thechas

If you don't have 1, create a Windows 98 boot floppy. (add/remove programs boot disk tab)
Boot from the floppy, and see if that corrects the problem, and allows you to save the updated BIOS information.

If not, boot and enter BIOS setup.
go through all of the screens, and copy down all the settings.

Go through the procedure to clear the CMOS memory.
There is either a jumper to set, or you need to remove the CMOS battery, and disconnect power for a minimum of 30 minutes.
Boot up, enter BIOS settings, change the settings as needed to match what you had written down.
Exit and save settings.

The final process would be to run msconfig from the run dialog box on the start menu.
Select selective startup, and uncheck the lines for loading any memory managers.
Boot and see if that allows you to complete the bios update.

Beyond that, I don't have any other ideas. Perhaps, re-installing the driver for the scsi card may help.

Chas

This discussion is closed to new replies.