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  • #2145172

    Brother Printer – Wifi and Wired

    by quy28 ·

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    Guys, I need your help to figure this out.
    A. Both printer MFC were working OK and on wifi network since 7/17/2019
    B. John’s printer quit working over wifi and Karen’s printer is still working ok
    QUESTION:
    1) Karen’s printer is working OK on the wifi network: 192.168.15.59 and we can ping all other on the same subnet
    2) From John’s machine and we have not been able to ping anything other than the DNS: 192.168.15.20. We tried and had the printer set DHCP 192.168.15.56 or 62 but we couldn’t ping/working.
    3) From John’s laptop, we can scan to the network share folder but can not print.
    4) I tried everyone’s else methods; change window firewall rules etc..etc, and I did not have any luck to put John’s on the wifi
    —–> Put his printer on the WIRED and everything is working for him now (scan/printing) -> (printer is getting DHCP 192.168.15.57 and we can ping anything on the same subnet)

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