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BSOD on multiple computers

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by kymeran

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I run a LAn which has several computers out for public use. The security used is basic Windows NT w/ policy, profiles, and permissions. Recently, everyone of the public computers have been giving the BSOD with various stop codes, going into a physical dump. It is not happening to any of the other computers, nor is it happening to any public computers which do not have heavy internet use. Does anyone know of a new virus going around which may be causing this? I know there were some in the past that caused a BSOD but didnt have the stop codes going into a physical dump. McAfee is the anti-virus software DAT files are up to date. McAfee doesnt find anything , nor online scans with Norton. Though all of the computers have had some viruses that Mcafee had detected in the last month but said it cleaned or deleted. ..no pattern of particular viruses. I uninstalled Mcafee and reinstall thinking some of the files in it were corrupt, but didnt help. I've invoked the last known good config at boot up but this didnt help either.

one more note: The Gates foundation originally set up the security and they noticed the BSOD when patrons would try to install yahoo messenger and companion ..etc. They posted a fix to stop these keys from being added to the registry. I tried this in hopes it was the problem , but it didnt help either.

Another place patrons visit frenquently and does see mto cause performance problems is www.blackplanetlove.com. They have added a new "IM" feature that stays open in the task bar. The only way you can close it out is to click on the window running in the task bar and then hit ALT + F4. I really wonder if this in itself could be conflicting with our security and causing the Blue screen.
Grasping at straws here and pulling out my hair.

Any suggestions would be most appreciated

7 replies

by dcosgrove

Maybe not a virus but a parasite. Try looking for xupiter on the local drives. I have had similar experiences ranging from blue screens to IE opening and closing. I don't believe it is network aware, but perhaps, with the situation you presented,one user could be responsible for many of the effected systems. If you do find it, do a dogpile or google search to see which keys you need to unregister.

by ann777

You might try downloading the new version of Ad-Aware (6.0) and running it on the computers that get the BSOD.

http://www.lavasoft.de/support/download/

Scan the registry, memory, and the local hdd and delete everything it finds... then test and see if the BSOD reappear.

If these are public computers and anti-virus programs did not find anything, then make sure that trojans and other spyware links are removed (by using Ad-Aware) and see if this resolves your problems.

by kymeran

Anna... I had already installed Ad-aware on all the computers. I did still have some BSOD's after cleaning the systems. This is a heavily used public area so the public may be consistently "re-infecting" them with these nasty websites with the ad-ware. I guess I'll have to clean them more often with ad-ware. So far I havent had a BSOD for about 3 weeks. WHich is good since I was having about 2-3 every other day or so. Thanks for your help. Also ..I uninstalled one of the microsoft patches that was "pulled" and revised (the Dec. cumulative patch.) It stopped most of the BSOD's .. but I still had a few occuring afterwards. Hopefully periodic scanning with ad-aware will keep the blues away.!

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