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Business Applications Management

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I am playing the role of first level support about 50 Business Applications in my company.
Question :
Does anyone can help me on a standard methodology / software to manage these Applications, License issues, costs, updates, upgrades, Contacts. Where can I get resources on Business Applications portfolio Management?

Thanks

2 replies

by ross.bale

Citrix Metaframe XP would enable you to "manage" the applications in terms of ease of access across multiple sites, platforms, etc, this solution would also only enable access to applications that user's had rights to access, citrix can also do clever stuff like restrict the number of concurrent instances of the same application to protect against license infringement. If this does not help, can you please be more specific about how you wish to manage the apps and what you actually mean by managing the applications.

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