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cannot install printer/scanner/copier in

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by mamabella1 1 view

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I just installed windows XP Pro, an upgrade from win ME. I had spooling problems with ME but thougth they were just from ME. However since the install of XP I can't use my printer. I get several error messages: No INF files for this O/S. OR lxamDRIV.dll is needed. OR system32\spool\drivers not found. I am trying to install a lexmark x63. I have been to there website and downloaded there XP drivers but they are not working.

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by lizzy

If their XP drivers are not working, try the Windows 2000 drivers.

Before you do this, make sure that all connections are good to both power and the PC. Uninstall any other printers listed in the Printers applet. Reboot the PC before attemptingto use the newly installed drivers. Is the cable parallel and if so, is it bi-directional and IEEE-1284 compliant? Try a different cable that you know works if possible. Try printing a printer test page (by pressing all of the buttons on the Lexmark printer I think--check documentation or web site support) to make sure that the printer is indeed functioning.

Since this is now Windows XP Pro, make sure that you're logged in as the administrator before installing the printer and make sure that you specify the printer as shared to all users.

HTH

by mamabella1

This is a multi function printer with scan\copy\fax abilities. All other components work unless sending or recieving info from the computor. I can scan etc. and it will work as long as it is not info from the computer. It is hooked up thrue a USB connect and all cables are brand new. I am logged in as an Admin and have no other printers installed. I will try the 2000 drivers and let you know. -- Thanks

by thechas

Have you installed the XP compatability updates from Microsoft?
If not, I would start there.

Did you perform an upgrade installation?
Or a fresh clean installation?

If you performed an upgrade, it is possible that the corrupt file that was giving you problems before is still there, and causing the new problem.

If you have access to another PC or hard drive, you could install the Lexmark on the other PC, or install XP and the printer as fresh installs on the spare hard drive.

If either works, then you likely have acorrupt file or registry setting.

With some thourough detective work, you may be able to find and remove both.

If you cannot locate the corrupt file, then I recommend starting over from scratch with a clean install of XP onto a formated drive.

Chas

by rcom

Make sure the printer is set to print to the USB port and not LPT1. Go to the printer proerties to find out.

With the computer running,

1. Remove the USB cable and attach it to another port.

2. If the USB cable is recognized, go through theinstallation for the printer software again (If not, try another port).

3. If the USB cable is recognized there will be a second copy of the driver installed labeled "Copy 1".

4. Set "Copy 1" as the default printer and delete the other copy.
5. Restart the Computer and try to print.

6. If you still cannot print when attached to another port, please contact Lexmark Technical Support.

by mamabella1

Thank-you to all those who replied to my question. Most of your suggestions I tried before I posted the question. I did manage to fix the problem: in Printer Properties, under the Print Processor, I went to Default Data Type and changed the data type from LEMF to NT EMF. This seems to have solved the problem. Once again thank-you for all the support.

by cubbies1998

Read the Read Me file that was bundled with the xp driver you downloaded. You might have to change a setting in your bios for your printer most likely ECP.

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