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cannot recognize cd writer

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by cruzvljr

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I am installing software bundle of hp cd writer 9100 plus when suddenly an error message appeared. the error message is somewhat like this: no cd-writer or hardware drive is conected.a sugested action also appeared, please reinstall your cd writer drive. I followed this but it did not work. because of the error message the software installation cannot continue. please help me find the solution.

4 replies

by jschein

goto the software site.. Nero, easycd, whatever you are using. download their latest patch for their program... It will update the drivers so it will see your cd burner.

by arlyetoathe

You should also check your IRQ settings in the control panel. The cd writer may have too many other devices on the same IRQ to respond to the installation. You can change the IRQ settings in the BIOS, unless your using Windows 2000, which will override the settings. If you cannot change the IRQ settings through the Device Manager, it may require changing from Windows Advanced Configuration and Power Interface (ACPI) Hardware Abstraction Layer (HAL), or ACPI HAL, to PC HAL. I don't recommend this as this could cause serious errors. Use this link if you need to explore this further - http://support.microsoft.com/default.aspx?scid=kb;EN-US;269491

by otl

Go into the bios and see if the CD Writer is being recognized. If not you will not be able to install the software until it shows in the bios.

Simpler way is to reboot and if windows recognizes the writer and prompts for driver software then it is being recognized.

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