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Can't access HTTPS pages on IE6 and XP

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13 replies

by allprobikes

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I have a client that runs a Dell with Windows XP and IE6 installed. All has been well until last week. All of a sudden they are unable to view any web page that has a HTTPS page. As well when I try to access Windows update site I'm informed that theSECURITY level of the browser is set to high, yet I have gone in and change those settings to the minimum with no change. I installed Netscape to have an alternative and that browser will access HTTPS pages. I am stumped. Anybody have simalar problems / fix?

13 replies

by jimmy

Uninstall and then re-install I.E. 6 from the add/renmove programs. Select the option which says repair this should set all your setting back to the default and your HTTP's will be able to load as normal.
Hope this helps

by jagadeeshbc

It seems to me that you have not updated the Windows OS to-date. I suggest that you run Windows Update [ START ---> Windows Update ;; or in some installations : START ---> Settings ---> Windows Update ]. If these links are not existing, you can even directly browse in to : http://windowsupdate.microsoft.com/ and scan your OS for updates. Make sure that all the relevant & security updates are selected, and then download & install them. This should fix the bug.

by rboggio1

Before you go crazy,,Have you restored the default levels under the security tab of I.E. 6? Did you set any security differently prior to this occuring. Something as simple as "blocking all cookies" could cause this.

Did you install any kind of software just before this occured? Sometimes the software will "push" a security change in IE. So will some Windows updates. Do you have "automatic update" installed and enabled? Again you may have been "pushed" some software unknowingly that has changed security settings in IE. As a last resort un-install and reinstall IE 6.

by allprobikes

OK, 1st off unless I'm blind on both my clients machine and my laptop there is not an option to uninstall and reinstall IE 6 on WIN XP.
The only option only lets you remove IE from the desktop and start up menu.

Next I have reset all of the settings in IE6 to defualt. Also as mentioned the OS can not be updated at this time as the Windows update site requires acticeX controls and the browser will not allow them to work, ie: i have enable all and set security to it's lowest possible settings.
No software changes have been made at all, and the auto update feature was/ has been turned off all along.
I would be glad to uninstall and reinstall IE6 although I haven't found any documentation on that procedure yet.
Again this is WIN XPHE and I.E 6
I really appreciate the input out there.

by bobho

If you have all of the security settings at Default then the other thing to check is your Privacy settings. Either set to Default (Medium) or lower it until you get it to work.

DrBob:>)

by whw

Check your Internet Options|Advanced tab and scroll down the security settings, make sure the USE SSL 2.0, USE SSL 3.0, and USE TLS 1.0 options are enabled. If these options are not checked, check them. Restart IE and try accessing a secure site again. Also, check your proxy settings, {Internet Options|Connections|Lan Settings|Advanced} and see if you have an entry for SECURE, it's possible that your proxy doesn't speck SSL.

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