1 reply
by blackcurrant
Hi Tracey
Have you tried to start the computer in Safe Mode? Press and hold down the CTRL key or F8 key after turning the computer on will display the Windows boot menu, Safe Mode is usually option 3. If your mouse works then you probably have a conflict with another driver. You need to access device manager and check the mouse entry to see if it is working properly. You can also update the mouse drivers from the control panel - press the windows key or CTRL+ESC to display the start menu, then use the arrow keys to navigate to settings>control panel. The Tab key will move you between different parts of the sheet, CTRL+Tab will move between the sheets themselves. , of course, will confirm an action. Generally, Ctrl+tab, SHFT+tab, ALT+Spacebar, and ALT+Tab will take you most places in Windows.
Good luck
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