Here at my place of employment, we are joined to a domain. I have a user that gets the below messages when trying to create a distribution list in outlook 2003:
“a new entry could not be added. the action could not be completed”
“a new entry could not be added. please use the contacts module to create this entry.”
There are no restrictions in place that forbid this kind of thing and this user has the same permissions as everyone else who CAN create these sorts of lists.
In the address bar dialog box, under “tools”->options->addressing dialog box, the settings are as follows:
show this address list first: Global Address list
Keep personal addresses in:
contacts
When sending mail, check names using these address lists in the following order:
Global Address list
Contacts.
Also, under these settings, he had some other contact lists listed, but I removed them (don’t know how they got there as I’ve just started 3 weeks ago) since no one else had them listed on their computers. I’d appreciate any help on this…
Greg
